Features and Benefits
eCaseStatus™ is an online application that allows your clients to securely access and view their own case files, on their own time, at their own location — without interrupting attorneys, staff or office workflow.
Benefit #1 — eCaseStatus Saves You Time and Money
The biggest benefit of eCaseStatus is, quite simply, the dramatic time savings it affords. Even if you spend an average of only one hour each day reviewing case files with clients, that adds up to more than 20 hours per month and more than 240 hours each year. Multiply that by your hourly fee and you'll get a sense of the magnitude of dollars involved. By implementing eCaseStatus as an add-on to your existing Needles Case Management software, you can save enormous amounts of time and money and free yourself and your staff to focus on case management, business development and billable hours.
Benefit #2 — Client Services Marketing
eCaseStatus is a unique marketing tool that helps you stand out from the competition by offering clients and potential clients 24/7 access to their case information.Clients access their personal bank accounts online, their portfolios and 401Ks online, even medical records. With eCaseStatus in your firm, clients can now access their case information and this represents a significant and compelling benefit of doing business with your firm. eCase can automatically email your client that their case information has been updated. eCase can send out mass emails to your entire database of clients on any subject you choose. The marketing benefits to your firm are incredible.
Benefit # 3 — Ease of Use
Setting up eCaseStatus is a breeze. And once it's set up, eCase does most of the work for you. Updating case file information is simple; you just set up an auto-upload every night. So while you're home relaxing, eCaseStatus is making sure your clients can get the most up-to-date information available. The process couldn't be easier. And it's simple for your clients to use as well. Even the least-savvy computer users have no problem viewing their case files with this program. Click here to see a DEMO of how easy eCase is for your clients to use.
Benefit # 4 — eCase Pays for Itself
Time is money, especially in a law practice. The time most firms save by using eCaseStatus more than pays for the program . . . usually within the first month of use. And the reasonable monthly program subscription fee is surprisingly affordable.
Features:
Subscribing to eCaseStatus provides your firm with a full set of administrative tools to:
- Provide case information you want your clients to see
- Automatically generate user names and passwords
- Automatically email marketing information to clients
eCaseStatus comes standard with an impressive feature list that includes:
- An intuitive and manageable virtual interface
- Access for clients and referring attorneys to view case status from anywhere in the world
- Secure sign-in that ensures case document privacy
- Three sign-in access levels: administrator, referring attorney, and client
- Powerful email capabilities
- Exporting data from the Needles® Case Management software you already own
- Options including Video capabilities and our Marketing Message Manager
- A customizable site appearance to seamlessly match your existing web site and corporate identity.